Elizabeth -

Your SendEarnings® account is credited for completing a Cash Shopping purchase as soon as the store reports the purchase to us, which can occasionally take up to 30 business days. This is dependent on the store’s policies and your method of payment.

If you have not received credit to your SendEarnings® account within 30 days, please feel free to contact our "Live Assistance". When contacting us, please include the exact name of the store and the date of your purchase.

Our Member Services department can assist you with any questions in regards to your SendEarnings® account but you will need to contact the store with any questions in regards to your purchase. SendEarnings® is a separate business from the stores you are linked to through our site.

When you choose a store, you are directed to that store’s website and must adhere to their terms and agreements.


Note: SendEarnings® does not have your account information or the terms and agreements you’ve made with any stores.

Save or print any pertinent information, including your invoice(receipts), should you need to contact the store with any questions or LiveChat agent for more information.

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